SkoolStop

Refund Policy

NO REFUND, ONLY EXCHANGE

In the event you change your mind once the order is shipped, we reserve the right to deny refund to sender as we have only exchange policy. All products sold on www.schoolstop.com are brand new and 100% genuine. We offer easy replacement or exchange for all products sold on www.schoolstop.com, under certain conditions: In case of any manufacturing defect / transit damages customers has to be reported us within 72 hours from the delivery, after which we may not be able to accept the complaint.

We may ask you to share the images of the product and the internal & external packaging material.

Once we agree to replace, then we will replace the defective/damaged product with a brand-new product at no extra cost.

www.schoolstop.com will try to replace the specific product ordered. However, the company reserves the right to offer an alternate product in case the product is Out of Stock or Discontinued by the manufacturer.

Following are the terms and conditions for return/replacement:

Products must be in their original condition.

Only unused, unaltered, unsoiled products with their original tags will be accepted.

Brand packaging should be intact. Do not paste anything or use any adhesive based tape on the original packaging. If needed, you may put it in a plastic bag and then stick over it.

Replacements will be made basis availability of that product on the website.

Brand’s policy shall apply for specific branded product. We source branded products and these products are bound by brand policies of repair, exchange, refunds and cancellations thereby binding the customer with the same

If your order is cancelled successfully then we’ll send your payment refund request to our payment gateway on the same day. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account. For all types of payment methods, refund may take up to 5-7 working days to reflect into your bank account depending upon your banks timeline to process the refund.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, we would request you to please check your bank account statement. If the refund amount doesn’t reflect on your bank statement, you may need to contact your bank or card issuer to know the status of your refund. Usually, the bank takes 3-5 working days to process the refund into your account. If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@skoolstop.com